Administrative Assistant - North York General Hospital - Toronto, ON

IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital, we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centred care, and as one of Canada’s leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. As part of our dynamic team, you, too, can stand out and be amazing! At North York General, our team is making a world of difference.

POSITION OVERVIEW:

The Administrative Assistant acts as a central component to an evolving, collaborative inter-disciplinary palliative care program with inpatient and outreach (community-based) components by providing support in the areas of reception/public relations, office management/scheduling, record keeping, and interpersonal relationships/communication with administrative, academic, public, lay and professional personnel.

This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.

RESPONSIBILITIES:

• Assists in managing the office area in conjunction with the Director for Palliative Care, and the Clinical Team Manager, assisting with communication and coordination of activities for the Palliative Care Team
  


• Maintains the Director for Palliative Care’s appointment schedule
  


• Revises and transcribes reports and articles, using fax, computer and photocopier as necessary
  


• Provide support to the Palliative Outreach Team
  


• Assists with other functions as indicated by program needs, e.g., schedules, organizes and co-ordinates meetings, takes minutes of business meetings, setting up equipment for presentations, booking rooms, and record keeping
  


• Supports and coordinates clinical, academic and educational activities of the Freeman Centre palliative care program
  


• Provide support to the palliative outreach Advanced Practice Nurse and physicians
  


• Coordinates the on-call physician schedule and scheduling of outreach patients
  

EDUCATION AND EXPERIENCE:

• Bachelor of Arts or comparable postsecondary degree
  


• Medical Office certificate; Medical terminology certificate
  


• 2-3 years of administrative experience
  


• Experience working with external partners preferred
  


• Experience working in health care setting preferred
  

SKILLS REQUIRED:

• Interpersonal and communication skills with a calm and pleasant demeanor and patient and family centered care approach
  


• Ability to prioritize duties and display initiative
  


• Ability to work independently, but also in collaboration with inter-disciplinary team members
  


• Proven organizational and problem-solving skills
  


• Ability to handle confidential patient information in a sensitive and discreet manner
  


• Accurate keyboarding and word processing skills – minimum speed of 55 w.p.m., Microsoft Office
  


• Ability to utilize standard office equipment such as fax, computer, voice mail and dictation system
  


• Proficiency with medical terminology
  

WHAT WE OFFER:

If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca

HOW TO APPLY:

Think you’re the right person for the job? Here’s your first chance to show us why:

1. Please submit a covering letter and resume by visiting nygh.on.ca

2. Ensure your contact information and the title of the position to which you are applying is accurate.

3. Meet the deadline – only covering letters and resumes received on or before June 8, 2016 will be accepted.

At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.