Bilingual Customer Service Representative (Bay/Bloor) - iFinance Canada Inc. - Toronto, ON

www.ifinancecanada.com

iFinance Canada Inc. is looking for a Bilingual Customer Service Representative.

iFinance Canada Inc. is a national consumer financing company that’s offered an array of financing to Canadians since 1996.

Key responsibilities of the position include:

• Inbound/outbound calls (not tele-marketing)


• Responding to customers calls/emails/faxes


• Data entry


• Credit adjudication (training provided)


• Providing superior professional service to valued clients

Position Benefits:

• Very stable industry – Growing company


• Positive environment and great hours


• Comprehensive Benefits including extended health care, gym membership and RRSP plan.

The ideal candidate will have the following attributes:

• Fluent in both English and French – testing will be required


• Exceptional customer service experience


• Excellent communication and problem solving skills, quick thinker


• Positive individual with very good attention to details


• Must be able to work independently, as well as in a team environment


• Punctual, professional and reliable.


• Good references – background check will be required


• Must be willing to work full range of shifts within the following hours:


• Monday to Friday: 8:30am to 9:00pm EST


• Saturday: 10:00am to 6:00pm EST


• Sunday: 10:00am to 5:00pm EST

This is an excellent, full time permanent position with a well known company. The position is located in Yorkville (Bay /Bloor) and is easily accessible by TTC.

Job Type: Full-time

Required experience:

• Customer Service and Data Entry: 1 year