Hudson's Bay Yorkdale Switchboard Operator Auxiliary - Hudson's Bay - Toronto, ON

Responsibilities:

• Answering high volume of inbound calls and maintaining a swift response rate

• Maintaining and updating the list of availability of staff continuously to receive incoming calls both internally and externally.

• Understanding and responding effectively to addressed requests over the phone

• Establishing and maintaining efficient working relationships with supervisors and co-workers so as to have knowledge of daily store events.

Qualifications
Job Requirements:

• Impressive telephone etiquette.

• 2-5 years’ experience as a switchboard operator.

• Great communication skills.

• Ability to work in a team environment.

• Able to deliver excellent customer service, externally and internally.

• Able to react effectively and calmly in emergencies.

Note: Only applications submitted online will be accepted.

HBC welcomes all applications for this position, however, only those applicants selected for an interview will be contacted.