Registered Product Processor - RBC - Toronto, ON

As an Operations Administrator, you will be responsible for reviewing and initiating RIF and RESP Payments, Processing other bookkeeping entries and working on projects and other initiatives when needed. You will utilize your excellent communication and problem solving skills to address issues that may arise from these payments all the time following CRA rules and regulations related around RIFs, RESPs and other registered and non-registered products. As a professional, representing RBC and its values, you will use your skills when dealing with other members of the firm and to address and resolve issues related to the products mentioned above.

What will you do?

• Ensure client requests are processed accurately and in a timely fashion
  


• Provide support to other operations members and branches as defined in service level agreement -SLA
  


• Ability to priorities daily tasks
  


• Ensure that quality service of processing requests is provided and represent RBC in a professional manner at all times.
  


• Process client requests for RIF and RESP payments. Update RESP beneficiary and Notional information.
  

What do you need to succeed?

Must-have

• Microsoft Office skills (excel, word, Outlook)
  


• Proven organizational skills.
  


• Excellent communication skills – written and verbal.
  


• Strong interpersonal skills and ability to work in a team environment.
  


• Self-motivated individual
  
  Nice-to-have
  


• RESP and RIF knowledge and experience.
  


• Broadridge experience
  


• University Degree
  


• CSC
  

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Opportunities to do challenging work
  


• Opportunities to take on progressively greater accountabilities
  


• Opportunities to building close relationships with clients
  


• Access to a variety of job opportunities across business and geographies
  

About RBC

Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit rbc.com .

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Inclusion and Equal Opportunity Employment

RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

JOB SUMMARY

City: Toronto

Address: 180 Wellington St. West

Work Hours/Week: 37.5

Work Environment: Office

Employment Type: Permanent

Career Level: Experienced Hire/Professional

Pay Type: Salaried

Required Travel (%): 0

Exempt/Non-Exempt: N/A

People Manager: No

Application Deadline: 08/12/2016

Req ID: 117888

Posting Notes: None