Senior Process Analyst T&O - Grade 6 - BMO Financial Group - Toronto, ON

Accountable to provide standardized, documented processes and process solutions for the assigned Product Operations (PO) business unit that are cost-effective and timely, and that comply with Bank policies and procedures (PandPs) and regulatory requirements. Act as the key escalation point for new and/or revised processes, business issues, procedures, products and processes of a more complex nature, and apply in-depth process knowledge to ensure consistency and effectiveness of service and support and effective management of risk and controls.Act as a key control over critical business activities related to the area of expertise, with a significant involvement in analyzing and advising on business implications of options, to facilitate an effective and comprehensive understanding of business decisions and sound risk management. This role meets operational and financial objectives within a six- to twelve-month time horizon.

KEY AREAS OF ACCOUNTABILITY

A. Product and Process

B. Risk and Control

C. Business Performance Management

ACCOUNTABILITIES:

A. Product and Process

Conduct analysis of processes and process design, establish required internal controls, PandPs, position processes for automation, and identify risk impacts for new processes and process workflows related to medium to high complexity initiatives.

Conduct analysis for complex change or business initiatives, using specialized process knowledge.

Participate in project meetings to interpret and advise on process implications of planned initiatives and to clarify process steps, as required, post-implementation.

Act as a subject matter expert (SME), advising to senior managers on the implications of proposed business decisions related to area(s) of expertise.

Lead activities for new work related to the assigned function.

Provide timely analysis of information and reports on assigned area(s) of expertise to ensure compliance with terms and conditions and ongoing maintenance of risk within acceptable levels.

Oversee and manage process issues and related action items for assigned projects and initiatives.

Document process requirements and/or provide input to conversion and implementation strategy plans from a process perspective.

Identify opportunities for process improvement and initiate changes.

Assess and improve process effectiveness of the portfolio continuously within prescribed limits.

Qualifications

KNOWLEDGE AND SKILLS

Knowledge:

•University degree/college diploma or equivalent work experience

•6 to 8 years of related experience

•Solid knowledge of Lean process improvement methodology

•Familiar with established process analysis and improvement tools

•Familiar with products, operations and market practices

•Solid knowledge of testing strategies, test plans and execution

•Solid knowledge of standard desktop applications used by the business unit

Skills:

•Advanced analytical and problem-solving skills, with ability to analyze a component or components of a process to optimize system functionality

•Strong written and oral communication skills, with the capability to present and articulate complex concepts

•Strong planning skills (re finance, resource, strategy, business)

•Strong risk management skills

•Strong influencing and negotiating skills

•Strong customer service and relationship management skills

•Strong facilitation/ presentation skills

•Strong conflict management/ resolution skills

•Strong teamwork skills

•Strong process-writing skills, with ability to translate business requirements into process solutions, according to Bank standards

•Strong multi-tasking skills covering a wide range of challenges which are independent and distinct

At our company, we have been helping our customers and communities for over 195 years. Working with us means being part of a team of talented and passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance.

To find out more visit our website at

www.bmo.com/careers

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BMO Financial Group is committed to an inclusive, equitable and accessible workplace. By embracing diversity, we gain strength through our people and our perspectives.

Job

Operations

Primary Location

Canada-Ontario-Toronto

Organisation

Global Product Operations-X000070

Schedule

full-time

Job Posting

08/06/16

Unposting Date

08/10/16