Account Manager - Central - Green Shield Canada - Toronto, ON
· Manage an assigned block of business, including: o Negotiation of renewals o Presentation of the annual report cards to clients o Selling and implementation of plan amendments o Management of emerging service challenges and deliverables · Develop relationships with senior HR and/or Financial contacts of major clients and their advisors: o Identify key client issues o Develop strategy to resolve and deliver client-focused solutions o Engage GSC team in delivery of solutions · Develop close working relationships with service team to ensure alignment of client, personal, and team objectives. Competencies and Qualifications · Minimum of seven years experience as an Account Manager with clients and/or advisors in the health benefits or a related sector. · Post secondary degree or diploma in Business, Commerce or a related discipline. · CEBS designation is preferred. · Knowledge and experience with health and dental underwriting. · Proven success in managing a block of business, commerce or a related discipline. · Extensive customer service knowledge. · Excellent presentation and communication (written and verbal) skills. · Demonstrated leadership and team building abilities. · Outstanding interpersonal skills. · Superior organizational and time management skills. flexibility, adaptability, and the ability to prioritize tasks and set objectives. · Proven analytical, problem solving skills and solution based selling skills. · Results focused, highly motivated, and exhibits determination and initiative to surpass objectives. · Strong computer skills including Microsoft Office software applications. · Ability to travel. Applications GSC is committed to providing accommodations for applicants with disabilities. If you require an accommodation please contact requestforaccommodation@greenshield.ca and we will work with you to meet your needs. |
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