Associate - RBC - Toronto, ON

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What is the opportunity?

The RBC Dominion Securities Branch located in Toronto, ON is looking for an Associate to join an established team as the primary administrator by providing exceptional client services and maintaining documents and correspondences with accuracy and due diligence. The successful candidate should have completed their CSC and CPH and effective and professional communication skills.

What will you do?

Input and follow-up on client orders as directed by Investment Advisor

Meet and greet prospects and clients

Investigate and follow-up on all client inquiries

Investigate and resolve inquiries and complaints related to accounts and refer to the Portfolio Managers where appropriate

Assist Senior Associate with administrative projects

Provide back-up of Senior Associate duties such as bulk trading and allocation during their absence

Maintain current knowledge of client accounts by reviewing daily activity online and on applicable reports

What do you need to succeed?

Must-have

Excellent command of English language

CSC and CPH required

Exceptional client service skills in person and over the phone

Knowledge of the firm’s operations, policies and procedures regarding client accounts, including internal controls policies

Excellent organizational skills

Ability to successfully multi-task

Strong Microsoft Office/technical skills

Nice-to-have

Registered as an Investment Representative

Good understanding of bond, preferred share and equity markets

Undergraduate Degree

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

About RBC

Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We employ approximately 78,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 39 other countries. For more information, please visit rbc.com .

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Inclusion and Equal Opportunity Employment

RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

JOB SUMMARY

City: Toronto

Address: Toronto

Work Hours/Week: 37.5

Work Environment: Office

Employment Type: Permanent

Career Level: Entry Level

Pay Type: Salaried

Required Travel (%): 0

Exempt/Non-Exempt: N/A

People Manager: No

Application Deadline: 08/13/2016

Req ID: 117765

Posting Notes: None