Leader, Project Management Office (PMO) - SAS Institute - Toronto, ON

The Leader, Project Management Office (PMO) is responsible for driving and improving the consistency, predictability and efficiency for all project delivery within the Professional Services Delivery (PSD) organization. As a key member of the PSD Management team this role provides governance and leadership in project management best practices, ensuring each project is delivered successfully and to the client’s satisfaction. This is accomplished through the development and building of a team of Project Managers in addition to directly managing one or more projects to ensure on-time delivery of solutions to our clients.

MAJOR RESPONSIBILITIES

• Provide effective leadership, coaching and motivation of Project Management staff to ensure delivery and quality objectives are met


• Develop, maintain and implement consistent, effective, scalable, and repeatable project management methodologies and processes utilizing industry best practices


• Develop and implement tools, methodology best practices and templates for project deliverables.


• Define and implement the appropriate quality control policies and practices to ensure that the latest standards are followed and enforced within all engagements undertaken by the PSD organization.


• Works closely with the Practice Leads and PMs to ensure that the correct methodology, resources and governance is being applied to their respective engagements.


• Works closely with the Practice Leads and other management to keep abreast of and monitor projects, client’s needs/expectations, scheduling requirements, and/or contractual clarifications, in order to identify opportunities that will ensure successful and timely implementation/execution.


• Develop and implement an internal governance framework and forum for all SAS Canada PSD related projects.


• Design and implement effective tools to measure PMO performance.


• Develop and provide metrics, analysis, guidance, and direction utilizing individual and aggregated project data to drive profitable, sustainable decisions, while building and fostering a culture of continuous improvement


• Drive outstanding business results by actively building the PM’s capability though relevant, timely balanced feedback; mentoring, coaching, and teaching. Identify, track, and report meaningful performance/progress


• Create and maintain staffing plan to support the current and future work demands and project deliverables


• Directly manage (as the PM) a few key strategic client engagements throughout the year.
  

QUALIFICATIONS AND EXPERIENCE

• 10+ years of successful PM experience with 3-5 of these in developing and leading a successful PMO, including the establishment , development and growth of a PM team


• Demonstrated experience within a delivery project management lead role


• Demonstrated experience with client facing consulting engagements


• Extensive experience within a software vendor consulting or consulting services organization


• Extensive experience with all aspects of the PM Lifecycle including, but not limited to, Business Case Development, project Charter, Project plan, Risk and Issue Management, Schedule Development and Control, Financial management, Client Communications


• Must have exceptional leadership abilities, including coaching and mentoring, effective communication skills, and strong team-building know-how


• Excellent interpersonal skills with the ability to build strong relationships at all levels.


• Excellent verbal and written communication skills.


• Proven track record in establishing and meeting deadlines.


• Demonstrated knowledge of project management best practices and methodologies


• Excellent problem resolution and negotiation skills are required.


• Excellent analytical and problem solving skills


• University Degree or equivalent


• PMP designation or equivalent project management experience.
  

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Additional Information:

To qualify, applicants must be legally authorized to work in Canada.

SAS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.

The level of this position will be determined based on the applicant’s education, skills and experience.

Resumes may be considered in the order they are received.

SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

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