Senior IT Business Consultant - Mercedes-Benz Canada - Toronto, ON

Manage the relationship with the Business Partners in the departments of National Marketing, After Sales Marketing and Vans Marketing. Be the strategic liaison and project manager to all IT related projects. Plan, design, develop, and launch new business solutions which include analyzing existing business functions and lead the team to develop system based solutions.

Responsibilities:

• Represent the company with a high level of professionalism and courtesy. Follow company standards of personal presentation; and adhere to all Mercedes-Benz Canada and Daimler policies including compliance, and integrity standards. Comply with local, provincial and federal laws including those governing the rules of the road, and health and safety
  


• Help Business Partners realize business benefits by improving the exploitation of IT
  


• Understand the processes and value-chains of the Business Partners
  


• Serve as facilitator between Business and IT working networked (cross-divisional), identifying and utilizing synergies across organization
  


• Accompany and support business requirement specifications
  


• Conduct research, data collection, analysis and synthesis to prepare, present and deliver recommendations and solutions to business partner
  


• Follow given range of business consulting methodologies incl. agile working methods to solve problems / produce deliverables
  


• As business process advisor, develop strategy and process expertise to be recognized as expert to facilitate effective communication with Business Partner on a business level.
  


• Lead a project team in delivering a solution to the customer according to the approved project plan. Develop the project plan, manage the project team performance of project tasks to ensure that the IT project is delivered in budget, on schedule, and within scope, coordinate activities, and obtain the project acceptance approval.
  


• Plan, design and deploy enhancement of application systems if necessary
  

Requirements:

• College diploma/University degree preferably in Computer Science, Mathematics, or Business with major in Information Systems
  


• A minimum of 3 years of project management and business consultant experience
  


• Strong knowledge of marketing processes incl. CRM processes of campaign, lead management and customer care.
  


• Extensive experience with IT technologies incl. web technologies as well as system design, architecture and testing methods
  


• Excellent interpersonal, presentation and relationship-building skills. Able to work independently or as a team.
  


• Strategic thinking and strong organizational skills
  

Mercedes-Benz Canada Inc. is an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted.