Saturday, July 30, 2016

Senior Operations Specialist - BMO Financial Group - Toronto, ON





Accountable for the effective implementation of change management related to new and/or revised systems and product services provided through the business unit, ensuring minimal disruption to the business. Act as the escalation point for business issues related to medium to large scale and complexity projects, and serve as a main integration point for technical projects/ change management initiatives for the assigned business unit. Accountable for one or more of the various stages of the project lifecycle including idea and opportunity assessment, business case development, solution design development, initiative implementation, and/or play a critical role in maintaining/ sustaining business as usual state for medium- to large-sized projects/ initiatives in support of the assigned business unit. Accountable to provide business/ operational subject matter expertise (SME) and knowledge to projects. This role meets objectives within a twelve- to eighteen-month time horizon.

KEY AREAS OF ACCOUNTABILITY


  • Change Management

  • Product and Process Management

  • Risk and Control

  • Financial Management

  • Business Performance Management

ACCOUNTABILITIES

Change Management
Represent the business unit on medium to large scale and complexity projects and initiatives to provide business-specific context, information and analysis on proposed changes. Initiatives may include the development and implementation of new/ revised products, new systems or enhancements, new/ revised processes in support of internal efficiencies and industry regulatory changes. Represent the business during change impact analysis, technology and business requirements gathering, review and sign-off, implementation planning and support, issue escalation and management, sustainment and change acceptance, leadership updates and recomm

Qualifications


Qualifications


University degree/college diploma or equivalent work experience



7+ years of related experience



Expert knowledge and understanding of the business unit’s functions, utilities, scope and operating model



Advanced knowledge of departmental systems and applications



Advanced knowledge of process and/or project management



Advanced understanding of the PO/T&O organization and environment



Expert problem-solving skills



Advanced analytical skills



Advanced prioritization skills



Advanced facilitation/ presentation skills



Advanced written and oral communication skills

At our company, we have been helping our customers and communities for over 195 years. Working with us means being part of a team of talented and passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance.

To find out more visit our website at

www.bmo.com/careers

.

BMO Financial Group is committed to an inclusive, equitable and accessible workplace. By embracing diversity, we gain strength through our people and our perspectives. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job

Operations


Primary Location

Canada-Ontario-Toronto


Organisation

Global Product Operations-X000070

Schedule

full-time

Job Posting

07/29/16

Unposting Date

08/05/16









437 reviews



Established in 1817, BMO Financial Group is a highly diversified financial services provider based in North America. With total assets of…






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