Crew Scheduling Administrator - Sunwing Airlines - Toronto, ON

RESPONSIBILITIES:

• Ensuring that safety is the primary objective by adhering to the Sunwing safety policy and utilizing the appropriate safety reporting program in order to identify and communicate all known hazards and risks to the organization.


• Ensuring continual improvement through the periodic review of documented processes.


• Ensuring flight credit compliance of the scheduling software system to the collective agreements.


• Completing monthly flight credit and pay audits.


• Communicate with crew members in relation to credit inquiries in accordance to the collective agreements.


• Tracking Duty Day extension reports.


• Data entry and statistical reporting for flight time, credit, sick and monthly hours.


• Administer the FCM and CCM Collective Agreements.


• Supporting Crew Scheduling during irregular operations.


• Additional tasks as assigned by Manager, Crew Scheduling.

QUALIFICATIONS:

• Demonstrated commitment to customer service.


• Exceptional interpersonal and communication skills; courteous telephone manner.


• Organized, task oriented, and attentive to detail.


• Ability to multi-task and able to meet deadlines within a time-sensitive environment.


• Knowledge of Microsoft Excel and Outlook.


• Strong analytic and mathematic proficiency.


• Able to work independently and collaboratively.


• Able to follow direction and work with minimal supervision.


• Previous airline operational experience considered an asset.


• Post-secondary education considered an asset.

If you are interested in applying please forward your resume and cover letter with the subject line reading Crew Scheduling Administrator . We would like to thank all that apply however only those who meet the qualifications will be contacted.

At Sunwing we want to fly higher when it comes to employment equity. We, therefore, encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), Sunwing will also provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process.

Job Type: Full-time

Required experience:

• Customer Service: 3 years