Research Associate - MARU VCR&C - Toronto, ON

Do you want to help businesses make better decisions by leading them to be more empathetic to their customers? If so, you are just the type of person that MARU/VCR&C would like to meet. With deep heritage in research consulting and insights technology platforms, MARU/VCR&C has recently formed to chart the future of how businesses leverage customer insight to achieve better outcomes.

MARU/VCR&C, formed in 2016 through MARU Groups acquisition of the Research &
Consulting division of Vision Critical, is a professional services firm that helps its clients improve business outcomes by being more empathetic to their customers. We deliver our services through sector-specific research consultants that have technology in their DNA, specializing in the use of Insight Community technology. Our research drives decision making across all aspects of customer experience, including innovation, product, branding, commercialization and communications.

Everything we do is driven by a firm belief that it takes people to understand people, and that technology enables us to scale and disseminate that understanding faster.

About the Role

We are seeking a Research Associate to join our growing Toronto Research & Consulting team. In this role, you will champion the power of our technology platforms and research solutions. You will be the day-to-day contact for our Insight Community clients and will be responsible for helping them effectively leverage our platform to execute market research activities and engage with community members on an ongoing basis. You will also be working with senior leaders at the forefront of market research, to manage all stages of the research project cycle including proposals, research design, operational execution, analysis and reporting, as well as nurturing and developing strategic client relationships.

Responsibilities

• Act as the primary point of contact for our Insight Community client relationships.

• Provide superior client service to support ongoing client management and research needs


• Work with senior leaders to proactively plan and execute engagement activities with panel members


• Project management

• Develop and manage research plans


• Program and deploy insight activities


• Research management

• Support ongoing analysis and reporting


• Participate in research design and execution

Requirements

This role needs the right mix of skills, are you who we are looking for? Are you an effective project manager and detail oriented? Are you comfortable with new technologies and able to multitask? Are you curious about the “why” behind the numbers and interested in using insights to tell clients a story? The ideal candidate will have:

• Post-secondary educational degree


• Minimum 1 year of project management or market research experience


• An aspiration to be a strategic market researcher;


• Exposure to both quantitative and qualitative methodologies including questionnaire design, analysis, and project management.


• A passion for data and an innate ability to find the story in the numbers


• Strong aptitude for technology and ability/desire to learn new software and techniques.


• Fluency in social media and interest in online market research methodologies including online insight communities.


• Driven self-starter with deep intellect and the ability to execute.


• Strong analytical & writing skills


• Proficient with Microsoft Office (PPT, Word, Excel)

Ready to join our team? If this sounds like the perfect opportunity for you we invite you to apply online now. Please note that due to the high volume of applications received only short-listed candidates will be contacted. We thank you for your interest in Maru VCR&C and encourage you to constantly check our website for a list of all current opportunities.

Maru VCR&C is an equal opportunity employer

Required education:

Required experience:

• Market Research: 1 year


• Public affairs: 1 year